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Terms of Service
We shall use reasonable efforts to deliver same-day orders by estimated local time of arrival. Time of delivery shall not be of the essence unless agreed by us prior to the placing of the order.
We, or our designated agent, shall make one (1) attempt to deliver a same-day delivery to the address specified by the customer within the appropriate time frame. If the order cannot be delivered by the company due to no fault of the customer, the customer will have the option to attempt an additional delivery to the specified delivery address or another location as agreed upon by us. The customer shall be available at the specified delivery address during the delivery window to sign for the delivery. Customer shall specify any requirements of delivery at the time of purchase and shall make best efforts to ensure that the delivery driver, courier, or agent thereof, has access to the delivery premises in order to complete delivery, including, but not limited, gate or building access. In the event that the customer is unavailable to sign for the package at the time of delivery or we are unable to gain access to the delivery premises, we will contact the customer and arrange for an alternative delivery and we may return the product to inventory and invoice the customer for any additional costs incurred in storing the products for an indeterminate amount of time. Any additional delivery attempts shall be billed directly to the customer.
If we fail to complete the delivery other than by reason of any failure or default of our employees or designate agents, or if the customer does not specify an alternative delivery address within 24 hours of being requested to do so by Fancy, the customer shall be liable for all storage charges incurred by the us between the date on which delivery was first attempted and the date on which delivery is made or the product(s) may be returned to inventory and the customer shall be refunded for the order less any delivery charges, surpluses or fees charged for delivery and storage.
We shall be under no obligation to deliver any order as a whole at any one time and shall be free in our absolute discretion to make more than one delivery or to deliver in parts.
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