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Estimated Arrival October 15, 2015 - October 26, 2015
Estimated Arrival(Intl) October 15, 2015 - October 26, 2015
If the product you purchased has a wrong size or poor quality, the buyer is entitled to return it and get money back. This can be done within 30 days of your receipt of the initial order. We use a transparent return order. If you want to exchange the product that does not fit you for another one, you just need to place your new order.
We refund that cost of the goods at which it was purchased. Repayment will be made after we receive a good you return.
Any repayment will take place automatically on the card used when placing your order. It takes up to 5 working days depending on your issuing bank.
All additional costs associated with delivery of a good to be exchanged shall be covered by the buyer.
The returned goods are your property until they reach our warehouse, so please make sure that they are packed properly and cannot be damaged in transit. Only a product which was not in use can be returned. Products must be odorless, unworn, unwashed, in the original packaging with labels intact. We can deny returning and exchanging products which do not meet these criteria and we have to not to pick up the package from the post office.
We will send you an e-mail as soon as we receive your good for a refund and make sure that it is in the same condition in which we had sent it to you. It usually takes 1 business day.
Do not forget to save your postage receipt for the returned goods. Because in the case of parcel missing, we cannot be sure that you really sent the good back to us.
We recommend you to send a registered letter so we can get the notify on arrival faster.
When returning goods make sure that you mark your parcel as "gift" or "return" to avoid unexpected customs charges.
Shipping of goods to be returned to us takes nearly the same amount of time as it took a parcel to reach you.
Return and exchange policy does not apply to promotional products purchased at a discount.
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